INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer bespoke or custom designs?

Yes, we offer bespoke services for those looking for unique, custom-made pieces. Our team will work with you to create a design that meets your specifications and preferences. Please contact us at zakiya@zakiyamahama.com to discuss your bespoke order requirements.

How long does it take to receive a bespoke order?

The timeframe for bespoke orders varies depending on the complexity of the design and the availability of materials. Generally, bespoke orders take between 1 to 4 weeks to complete. Our team will provide an estimated timeline once your design is finalized.

Can I make changes to my bespoke order after it has been placed?

Changes to bespoke orders can be made within 48 hours of placing the order. After this period, any modifications may incur additional charges and could affect the delivery timeline. Please contact our customer service team as soon as possible if you need to make changes.

 

How do I know which size to order?

Each product page includes a detailed size guide to help you select the perfect fit. If you need further assistance, contact customercare@zakiyamahama.com

 

How can I track my order?

Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website

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